Panel 1: Tayor: Mr. Chapek, your stock is tanking and guests say your theme parks are price gouging. How do you respond?, Chapek: I'm proud to announce, starting next week, an 8% price increase on everything., Panel 2: Taylor: Your solution to customer dissatisfaction is to raise costs again?!?! , Panel 3: Taylor: Shouldn't you try lowering prices?, Chapek: I don't understand. How does that help me?
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Customer Service

Been to the parks lately? Complaining about costs are the norm. Everything going up while giving out less.

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